REFUND POLICY
Thank you for purchasing shoe cabinets and small furniture items from our website. To ensure you fully understand the refund process and relevant policies, please read the information below carefully.
Clearance Sale Notice
Due to rising operating costs and sustained losses in recent years, we have decided to hold a clearance sale to clear out our existing inventory of shoe cabinets and small furniture. During the clearance period, all products remain eligible for our standard return, exchange, and refund services; your consumer rights remain fully protected. Please note that quantities are limited, and items are available only while supplies last.
Return Period
You may request a return within 30 days of receiving your item. To ensure a smooth refund review process, returned items must be unused, in their original packaging, and include all original accessories.
Return Process
Contact our customer service team to submit a return request and provide your order details (such as the order number and the email address used for the order).
Once customer service approves the request, please ship the item to the designated return address as instructed.
After shipping the item, please retain the tracking number to monitor the shipment status.
Refund Timeline
Once the returned item has been inspected and confirmed to meet our return policy, the refund will be issued to your original payment method within 3 days. Please note that the actual time it takes for funds to appear in your account may vary depending on the processing speed of your bank or payment provider.
Important Notes
All orders are processed on the same day they are submitted.
Shipping time is fixed at 2 days (within the United States).
The clearance sale does not affect our refund policies regarding product quality issues or orders that meet our standard return criteria.
We are committed to providing every customer with transparent, fast, and reliable refund and after-sales services, ensuring your rights are protected throughout your shopping experience. Thank you for your understanding and support.