CARRIAGE TERMS

Thank you for choosing to purchase shoe cabinets and small furniture items from our website. To help you understand the delivery process, please carefully read the shipping policy below.

Clearance Sale Notice
Due to rising operating costs and sustained losses in recent years, we have decided to launch a clearance sale to liquidate our existing inventory of shoe cabinets and related small furniture. During the clearance period, all orders will continue to be processed, shipped, and supported with standard after-sales service, ensuring that customers receive the usual shopping guarantees. As stock for some items is limited and will not be replenished once sold out, we encourage you to make your purchases early.

Shipping Coverage
We currently only support delivery within the United States.
All items are shipped from U.S. warehouses; international shipping is not available.

Order Processing Time
All orders are processed on the same day they are placed (based on successful submission and payment). Processing times may be slightly delayed due to weekends, public holidays, or force majeure events.

Delivery Time
Once shipped, orders are expected to arrive at the delivery address within two days. Actual delivery times may experience slight delays due to uncontrollable factors such as weather, traffic conditions, or carrier scheduling.

Delivery Instructions
Please ensure that your delivery information is accurate and complete. If delivery fails, is delayed, or the package is returned due to incorrect delivery information, the customer will be required to assist in resolving the resulting issues.
Upon delivery, please promptly inspect the condition of the packaging and the product. If you discover any shipping damage or other irregularities, please contact customer service as soon as possible.

Return Policy
Customers may request a return within 30 days of receiving the product, provided the request meets our return policy criteria. Returned items must comply with the website’s return policy guidelines to ensure the review process proceeds smoothly.

Refund Timeline
Once a return request is approved and the returned item is received in acceptable condition, the refund will be issued to the original payment method within three days. The actual time it takes for funds to appear in your account may vary depending on the payment provider’s processing speed.

We remain committed to providing every customer with professional, reliable order processing, logistics, and after-sales service. Thank you for your understanding and support.